Retailer & Supplier Order Testing Process

When a new brand joins StockShare or a retailer begins onboarding supplier products to their store, it is optional to run a test order. However, please note there will be a Stripe fee charged for every test order conducted. We have onboarded over 2000 suppliers and are confident in the connection process that a test is only optional.

Product test order

1. Retailer publishes a product from relevant supplier onto their Shopify store. Retailer then sets this product “active” in Shopify.
2. Retailer places order on their website for the specific supplier product from the step above. Note: this must be placed as a real order on the website.
3. Retailer checks their Stockshare and Shopify to see the order has come through.
4. Supplier checks their Stockshare and Shopify to see the order has come through.
5. Supplier fulfils order as per a usual order in Shopify or their usual ERP. 

• You can use a fake tracking link and number (example: auspost.com.au). However please note, a real tracking link is required in a real order. 

6. Retailer checks their Shopify and Stockshare for the “completed” status of the order. Once this has been approved on both ends, the test order has been successfully completed.